Frequently asked questions.
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How long does the gutter replacement work take?
Typically, the work takes around 2 days. However, favourable weather conditions may expedite the process.
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If my neighbours keeps their concrete gutters, can mine still be replaced?
Yes, absolutely. Custom joins are made to ensure water flow between properties, in accordance with party wall agreements.
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Do I need to inform my neighbours about the work being done?
It's advisable to inform neighbours about the work. Alternatively, Thomas James UK Ltd can send a notification letter upon request.
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Do I need to be present at the property during the installation?
No, it's not necessary. The installers only require access to a power source.
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Will the price change during the installation?
No, the prices are fixed as per the order form and won't change during installation.
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Does lining the concrete gutter help?
No, lining concrete gutters is not recommended as it doesn't effectively prevent water damage and thermal bridging.
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What if my property has asbestos down pipes?
We will double bag and take away any asbestos on site following health and safety guidelines.